VET 200 - Veterinary Office Practice

2 credits

An introductory level course that will allow students to communicate effectively with the veterinary client, obtain pertinent information concerning the patient and ensure optimal patient care. Students will learn reception techniques, telephone etiquette, management of medical records, appointment scheduling, inventory control, and billing procedures. Students will learn to document medical activities and to maintain and preserve hospital, patient and quality assurance records to comply with financial and legal requirements. Includes safety, ethics and humane treatment of animals.

Class Hours: 2 Prerequisites: VET 206 Veterinary Technology Externship I.