VET 201 - Veterinary Office Practices

2 credits

This course emphasizes professional image, and procedures related to office management, business and flow. Topics covered will include telephone etiquette and reception/clerical techniques; client-patient processing; digital medical record management; appointment scheduling; inventory control; billing procedures; ethics; safety; team dynamics and stress.

Prerequisites: Enrollment in Veterinary Technology A.A.S. program required.

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