Office Technologies Certificate

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School: Business and Professional Careers
Academic Dept: Computer and Office Technologies
HEGIS: 5005
Curriculum Chair: Prof. Janet Ranucci
Telephone: 914-606-6661
Email: janet.ranucci@sunywcc.edu

A Note about Program Requirements

The requirements listed below are for students entering into this program in Fall 2016. Students who entered the program during a prior semester will find their specific requirements listed in the Catalog under which they entered. Archived Catalogs are accessible through the dropdown menu above.

Program Description

This skills-oriented program is designed for students wishing to begin or resume a career in office administration. In as little as two semesters of full-time study, students will develop or update the skills necessary to gain employment in an office environment that is increasingly dependent on computer and communications technologies. Those who are employed full-time during the day can enroll in evening courses on a part-time basis.

Through hands-on instructional activities, students learn to use the software programs and develop the administrative office skills that today’s employers require. Students enrolled in this program have the opportunity to obtain college credit for paid work experience through our Cooperative Education program. Those credits, in addition to all the credits earned for the Certificate, may be applied to an Associate Degree in Office Technologies .

Program Learning Outcomes

Upon successful completion of this program, a student will:

Demonstrate the computer and information management skills needed for success in office administration and learn how to update skills in response to advances in office technologies and business practices.
Demonstrate library and internet research skills.
Demonstrate effective business communications skills.
Demonstrate good customer service skills and professionalism when interacting and communicating with customers, colleagues and other business professionals in person, by telephone and with electronic messaging technologies.
Demonstrate effective career development and job search skills.
Demonstrate effective organization, time and project management skills.

Program of Study

Minimum Total Credits - 24

Educational Plan: The Educational Plan is an advisement tool that provides important information to students about how to complete this degree. Click here to Download the Educational Plan .

Gainful Employment Disclosure

For information about graduation rates, the median debt of students who have completed this program, and other important information please visit Office Technologies Certificate - GE Disclosure. For an overview of all gainful employment disclosures at Westchester Community College, visit www.sunywcc.edu/gainfulemployment.