This course will introduce students to the essential skills such as needs analysis, requirements elicitation, and solution evaluation, all of which are key to solving complex business problems. Students will also gain insight and first-hand experience how and why these skills are highly valued in industries ranging from IT, finance and healthcare.  By applying the techniques learned in class, students will be prepared to contribute to the success of their organization or department and advance their careers.

Week 1: Introduction to Business Analysis

• Introduction

What is Business Analysis
 - Importance and value to an organization

Who does Business Analysis

What Qualities do Business Analysts Possess

• Need Assessment
  Identify Problem or Opportunity
  Assess Current State
  Recommend Action to Address Business Needs

Week 2: Requirements Elicitation and Planning

• Business Analysis Plan
  The Importance of Business Analysis Planning
  Conduct Stakeholder Analysis
  Plan the BA Work
   
• Requirements Elicitation and Analysis
  Prepare for Elicitation
  Plan and Conduct Elicitation Activities
  Document Outputs
  Analyze Requirements
  Document the Requirements
  Validate Requirements

Week 3: Traceability, Solution Evaluation and Validation, Monitoring

• Requirements Life Cycle
  Managing Scope and Managing Changing Requirements
• Solution Evaluation
  Evaluate Long-term Performance of Solution
  Objectives of Solution Evaluation
  Solution Evaluation Plan
  Determine what to Evaluate
  Validating Results
  Evaluate Acceptance Criteria Expected vs. Actual
  Facilitate Go/ No-Go Decisions and Signoff